Below FAQ are some common concerns of our clients before purchasing the theme.
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Asked Questions About Tea

The main differences lie in their processing methods and fermentation levels. Green tea is unfermented, retaining more natural color and aroma; black tea (known as red tea in China) is fully fermented with a richer taste; oolong tea is semi-fermented, offering a variety of flavors and aromas; Pu-erh tea undergoes a unique fermentation process, available as raw or ripe, and its flavor improves over time.

Welcome to the world of tea! For beginners, green tea is a great starting point. It’s refreshing and easy on the palate.

The best way to store tea is in a dry, cool place, away from light, preferably in an airtight container. Avoid storing tea in areas with strong odors or moisture, as this can affect its quality and flavor.

Brewing temperatures and times vary for each type of tea. Generally, green tea is best brewed at 70-80°C for 1-3 minutes; black tea and Pu-erh at 90-100°C for 3-5 minutes; and oolong tea at 85-95°C for 2-5 minutes. These are just guidelines; you can adjust them according to your taste.

Different teas have different storage times. Some stay fresh for just a year, while others get better with age. Proper storage is key! Dry and cool places are best. For specific storage methods, check the product descriptions or ask our online customer service.

Absolutely! A good cup of tea is not only delicious but also relaxing. Find a quiet moment to enjoy your tea and feel the calm it brings.

Good news, most teas can be brewed multiple times. Each brew will bring out different flavors, like a tasty adventure!

Generally, tea has less caffeine than coffee. But if you're sensitive to caffeine, opt for low-caffeine teas like white tea.

High-quality tea usually has bright colors and rich aromas. But the most important thing is your own taste!

Sure! Green tea pairs best with light meals, while black tea goes well with heartier dishes. Experiment with different combinations to find your favorite!

Questions About Order

We usually process and ship orders within 1-2 business days. You will receive a confirmation email with a tracking number and information.

If you are not satisfied with the tea you received, please contact our customer service within 3 days of receipt.

Yes, we offer international shipping services. Please note that international shipping fees and delivery times may vary based on the destination.

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the order status on our website or the courier's website.

Please contact our customer service as soon as possible to determine if your order has already begun processing. You can cancel your order at any time before processing begins.